Interview Information: Enter the name of the video call you will create. Only you can see the interview information; candidates cannot. This information is necessary for you to distinguish between interviews in the listing area. Additionally, if you want to benefit from the professional questions suggested by artificial intelligence, you can also choose the position you will interview for in the AI Assistant field. After adding a title for the video call, you can proceed to the question adding step.

Prepare Questions: You can add your own questions and choose questions from interview.co's question bank. If you choose your interview position in the previous step, artificial intelligence offers professional questions. This way, you can choose from both general and professional questions. You also give the candidate a choice of reflection time and answer time to answer the question.

Reflection time is the time you set for the candidate to think about the question before answering it after seeing it. Response time is the amount of time you set for the candidate to answer the question after completing the reflection time.

Preview: In the last step, you can preview the questions you have prepared, the thinking and answering times.

Thinking time is the time you set for the candidate to think about the question after seeing it before answering. You can set a minimum of 15 seconds and a maximum of 120 seconds for thinking time.

Answering time is the time you set for the candidate to answer the question after the thinking time is completed. You can set a minimum of 15 seconds and a maximum of 150 seconds for answering time.

Yes, you can choose a question from the question bank of interview.co. The question bank includes both general and professional questions. For professional questions, you need to choose your position at the interview information stage. When you choose your position, artificial intelligence offers professional question suggestions.

You can send the video interview by clicking the "Send Interview" button on the interview card you want to send. You will need the candidate's name, surname, and email address. This information can be entered manually or uploaded in Excel format.

The candidate must complete the video interview you sent within 7 days. The link to the video interviews you sent becomes invalid after 7 days.

The link to the video interviews you sent becomes invalid after 7 days.

Yes, if you want to delete the Excel file you have uploaded, you can click on the trash icon next to the Excel file.

If an attempt is made to send an interview to the same candidate within 7 days or if the balance is insufficient, the candidates cannot be interviewed.

There could be several reasons for this:

If you have uploaded with Excel, check whether the Excel file you uploaded is suitable for the format. If there is a format error, a warning will be displayed in a red box. If the warning fields are not adapted to the format, the interview will not be sent.

Ensure the names, surnames, and email information of the candidates are correctly written in the format. If the warning fields are not adapted to the format, the interview will not be sent.

Your interviews will not be sent due to a lack of credit.

You cannot send an interview to the same candidate again within 7 days.

The system will send the video interview to the first 20 candidates listed. The remaining candidates will not receive the interview unless additional credits are purchased.

Yes, you can send a different interview to the same candidate. You cannot send the same interview to the same candidate within 7 days.

You can view the number of completed and incomplete interviews sent from the card of your live or inactive interviews. When you click on the interview card, you can see the information of the submitted, completed, and uncompleted candidates.

While watching the interviews of the candidates who have completed the interview, you can take notes about the candidate in the note field. You can also score candidates out of 5 for each question you ask. The average of your scores for each question is reflected on the candidate card.

After scoring all the questions, you can click on “Send Report”. An excel file with all information will be sent to your email address.

Candidates can be searched among the interviews sent according to their names, and the desired candidate can be easily reached.

To activate a passive interview, click on "Video Interview" in the left menu and select "Passive". Then, click the button on the interview card you wish to activate to publish your passive interview.

You can select the edit option by clicking the three dots next to the interview you want to edit.

If you haven't sent the interview to candidates yet, you can add or remove questions. However, if you have already sent the interview to candidates, you can only update the title of the position.

Candidates will not see the position title you type while creating a video interview. The position title is a field for your reference to follow your video interviews. No position is specified in the email sent to the candidate.

Yes, you can see the date of the last update on the interview card.

You cannot send the same interview to the same candidate within 7 days. However, you can send different interviews to the same candidate.

You can deactivate the video interview by going to the interview card and selecting the option “Make Passive”.

Yes, if you click on the three dots next to the interview you want to copy and select the copy option, you will have copied the content of your video interview on interview.co.

You can share it with the link; all users can view it.

Your video interview invitations are sent to the candidates by email. If the candidates do not attend the video interview, a reminder email will be sent the next day.

No, the interview will be deactivated, and they cannot go back to complete it.

When creating a video interview, you set thinking time and response time for each question.Therefore, the candidate's time to complete the interview will vary depending on the number of questions you ask, the thinking and answering time you set.

As soon as you send the video interview, an email is sent to the candidate.

You can invite them by clicking the "Add New User" option in the users section of your account.

There is no role difference between users.

You can delete the user you want to delete from the users section in your account by clicking delete at the three dots.

In your account, you can edit the name and surname information by clicking on the three dots next to the user you want to edit from the users section.

You can share it with the link; all users can view it.

You can change your password in the "My Profile" section of your account.

It depends on the plan you choose. Package prices vary on a monthly or annual basis.

Once your free trial ends you can either choose from the Silver, Gold, or Platinum packages, or, you can proceed by contacting us if you want a special plan.

You can take advantage of the additional packages that we will offer you by contacting us, but very soon you will be able to purchase additional packages online.

You can cancel your subscription from the subscription information field.